{"heading":"FAQs","id":20257888,"theme":{"name":"light","colors":{"background":"#ffffff","button":"#FF0000","buttonText":"#ffffff","heading":"#36434d","text":"#5e6971"},"background":{"blend":"multiply","blur":0,"contrast":75,"grayscale":100,"opacity":38,"url":null}},"button":{"text":null,"url":null},"collectionLayout":"collection-layout-rows-left","contentAlignment":"content-alignment-left","header":{"title":"FAQs","text":null,"button":{"text":null,"url":null}},"mediaStyle":"media-style-plain","toggles":{"questionToggles":false,"open":false},"questions":{"2259771":{"id":2259771,"answer":"

Your login is via https: shinyhappyart.podia.com and you'll need your login details. If you forget your password you can reset it. Any problems, let us know (and Linda will solve them!).

","question":"How do I access the classes?","position":0},"2259772":{"id":2259772,"answer":"

Once you’ve signed up for a class, I’m not able to refund you. If you have any questions about a class, feel free to ask me first.

","question":"What is your refund policy?","position":1},"2259773":{"id":2259773,"answer":"

Linda, Lauren and I do our best to help you with logins and questions as best we can. We also have a private Facebook group for this course, and that’s a great place to ask questions and share.

","question":"What extra support is available?","position":2},"2259774":{"id":2259774,"answer":"

I really REALLY encourage you to use the art supplies you already have… and you may not even realise you have them! And each project can be completed with different supplies. So while you’ll see me demonstrating with certain items, they’re always optional.

","question":"What supplies do I need?","position":3},"2259776":{"id":2259776,"answer":"

I cover a lot of subjects and art supplies in my classes. This drawing workshop will fill a large scrapbook if you do everything I do. You’ll have so much more confidence to try new things.

","question":"Which class is right for me?","position":4},"2259778":{"id":2259778,"answer":"

The vast majority of my online offerings are designed for beginners, but more experienced sketchers or painters often find inspiration and new techniques in my courses.

","question":"Do I need to have a certain level of experience?","position":5},"2259780":{"id":2259780,"answer":"

You’ll be streaming videos, so I do recommend a sturdy internet connection. If you download the videos, you can watch them on your device without the internet.

","question":"What sort of internet connection do I need?","position":6},"2259782":{"id":2259782,"answer":"

My courses are lifetime access - that means you’ll have access as long as my website is alive - so you never have to feel like you’re ‘behind’. You do what you can in the time that you have. I’m your cheerleader! You can see how long each individual video is before you play it.

","question":"Will I run out of time?","position":7}}}